Because Computer Troubleshooters is a fairly flexible franchise, you’ll find that our franchisees around the country (and especially around the world) are a diverse group. Most come from technical backgrounds, but some come from sales, marketing , or operations backgrounds and hire techs. Most work from home, but some open offices, service centers, or even retail storefronts. Most stay small, with less than 3 or 4 employees in total, while others grow to 8, 9, or more. Our system is designed to let you make some choices regarding how your business is structured to better suit your local environment and your personal preferences. However regardless of how you choose to structure your business, you’ll be providing onsite and remote technical services to local small businesses and residential users in and around your area.
Computer Troubleshooters provides support by giving you:
- Access to our forums, email lists, and libraries of marketing & business documents.
- An intensive 3-day initial training session.
- Ongoing training through workshops, conferences, webinars, and conference calls (at least 3 sessions available per month)
- Our extensively researched Business Operations, Business Management, and ENGAGE Sales & Marketing manuals.
- Access to our web-based TOPS program to manage your clients, techs, and schedules.
- Ongoing access to CTUSA staff and coaches.
- Leads in your area (if any) from our National Accounts and National Client programs, as well as our National Advertising.
- Discounts from our Preferred Vendors (over 50 as of November 2008)
- Support and training on our managed services program (BEST), residential managed services program (HOST), and multiple recurring-revenue “enhanced vendor” programs including electronic document management, VoIP, and Search Engine Marketing.
- Updated marketing materials each month, with tools to make implementing your marketing campaigns relatively easy and inexpensive.
